Frequently Asked Questions

We have prepared a list of the most common questions that we get asked about our products and servies to help answer your questeions. If you have any further inquiries please don't hesitate to contact us

Getting Started

Unlike broad-use ERP systems, NeoNile.NET was engineered specifically for the pharmaceutical industry, medical promotion, and distribution sectors in Egypt and the MENA region. It bridges the gap between traditional backend operations (Finance, HR, Warehouse) and front-end field execution by combining a robust pharmaceutical ERP with a dedicated CRM for medical representative tracking and major distributor sales data analysis.

This application is split in two application, a web application that can be used from any browser, and the second is a mobile application that is installed on your mobile (Android and iOS) to allow working offline.

Yes. The NeoNile.NET CRM mobile application (available for both iOS and Android) features robust offline planning and reporting. Medical reps can easily manage their calendars, plan monthly visit strategies, and review client data on the go without requiring a continuous internet connection. Data automatically syncs with the main ERP system once connection is restored.

NeoNile.NET includes powerful sales analysis tools designed to process and analyze sales data from major pharmaceutical distributors. Additionally, the Warehouse Management module supports complex supply chain needs including multi-location tracking, consignment warehouse management, custody warehouses, and batch/expiry date tracking.

Yes. The built-in Human Resources & Payroll module seamlessly interfaces with biometric attendance machines. This allows pharmaceutical and distribution companies to automate shift tracking, vacation requests, and salary calculations directly from employee check-in data.

We offer transparent, cost-effective pricing tailored for businesses of all sizes, avoiding volatile foreign currency fluctuations. Packages support up to 50 users and include a dedicated cloud service, mobile apps, and a custom domain. We offer flexible monthly, quarterly, semi-annual, and annual plans—with zero setup fees on our annual packages alongside free initial data entry.